Frequently Asked Questions

Everything you need to know about shopping at Perry Ellis.

What is the standard shipping timeframe?

Standard shipping typically takes 5-7 business days within the continental United States. Express and Next Day shipping options are available at checkout for faster delivery.

How do I initiate a return or exchange?

We offer a 30-day return policy on all unworn, unwashed items with original tags attached. You can start your return process through our online portal using your order number and zip code.

How can I ensure I am ordering the right size?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our charts to ensure a perfect fit for our Slim, Modern, and Classic fit styles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment payments via Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.

How should I care for my Perry Ellis clothing?

Care instructions vary by fabric. Most of our performance dress shirts are machine washable, while our tailored suits and wool blends are dry clean only. Always check the internal care label for specific instructions.